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【法律】浅谈在加州柠檬法下的消费者权利 | 董金寶律師事務所法律教室

09/13/2022     董金寶律師事務所

浅谈在加州柠檬法下的消费者权利


对于大多数人来说,购买汽车是一项巨大的财务投资。在您购买的车辆时候,有时会被它的各类性能和最新选配所吸引,但这些功能在为您带来便利的同时,也可能会带来一些意想不到的问题,例如安全问题或影响车辆性能的机械问题。


当您的新车或二手车的制造商无法对您的车辆进行修理时,加州柠檬法会保护您。为了从柠檬法中受益,您需要了解这项法律赋予了消费者们哪些权利,以及执行这些权利的过程。Tung & Associates 的柠檬法律师将给您最专业的法律指导,解释您的权利以及如何依法执行这些权利,与您一起讨论索赔的细节。


这篇文章将向您介绍加州柠檬法,并回答对其涵盖的内容和执行方式的一些常见问题。


什么是加州柠檬法?


当您的汽车出现性能问题,您的首要处理方式应该是在汽车制造商提供的保修期内将其带到经销商处进行维修。通常情况下,使您的车辆正常工作所需的基本部件维修都应包含在随附的保修范围内。


加州柠檬法解决的问题是:尽管制造商做出了努力,您的车辆仍无法修理。法律允许制造商对其保修条款所涵盖的车辆问题进行“合理”次数的维修尝试,并且这个车辆问题至少满足下列条件中的一项:


  • 严重影响车辆的使用。

  • 严重损害车辆的价值。

  • 严重影响车辆的安全运行。


此外还需注意,柠檬法不适用于因车主滥用车辆而导致的车辆问题。换句话说,如果您将新轿车开到山地进行越野而使车辆出现问题,您可能无法根据柠檬法提出索赔。


柠檬法涵盖哪些车辆?


加州柠檬法适用于在该州购买或长期租赁的新车和二手车,并且该车依旧处于制造商出具的保修范时间围内。它包括为个人以及企业使用而购买或租赁的车辆。


受柠檬法保护的具体交通工具类型如下:


  • 汽车

  • 皮卡

  • SUV

  • 摩托车和ATV

  • 船和摩托艇


对于企业用车而言,其车辆的总重量必须低于10,000磅,并且该企业在加利福尼亚州注册的车辆不得超过五辆。


在长期租用或购买车辆时驻扎或居住在加利福尼亚的现役军人也可能会适用于用柠檬法的保护范围。


“合理”的修复尝试次数


在您申请柠檬法的保护之前,您必须先让制造商有机会对您的车辆问题进行检修。如果在您收到车辆后的18个月或18,000迈内车辆出现了问题,您在将问题告知制造商进行维修后仍出现了以下几种情况,那您的车辆便很可能属于柠檬法的赔偿范围:


  • 制造商或经销商因同一问题至少四次维修车辆,但依然未能解决问题。

  • 制造商或经销商至少两次对车辆进行维修,但依然未能解决问题,且该车辆问题属于可能导致死亡或受伤的问题。

  • 您的车辆已经处于维修状态且无法驾驶超过 30 天。30天不必是连续的,可以是累计修理天数。

 

如果以上推定适用于您的车辆,您可以选择接受更换车辆,或退还您扣除里程津贴后的车辆成本。


民事处罚赔偿


加利福尼亚州的法律扩大了对消费者的保护:当制造商违反州柠檬法,且被证明该行为是故意的时,加州法律允许消费者们追回最高为个人实际损失金额两倍的民事罚款。在民事追责的过程中,您有责任要证明经销商的一系列故意行为,因此聘请一位经验丰富的柠檬法律师在为您赢得赔偿的案件中就显得至关重要。


此外,在允许您从故意违反柠檬法的制造商处追讨民事处罚的同时,法律也允许您追回诉讼的成本和费用。所以如果您在诉讼中胜诉,您还有权追回法院认定金额的律师费。


联系 Tung & Associates 的柠檬法律师


如果您对您的车辆有任何疑虑,请与 Tung & Associates, APLC 的律师交谈,了解有关加州柠檬法的更多细节以及您是否有权提出索赔的更多信息。律师将与您一起分析关于您索赔案件的优势和劣势,并回答您对因违反柠檬法而获得损害赔偿的过程的任何问题。



免责声明:


本文中提供的信息仅供一般参考之用。它不是作为法律建议提供的,也不应被读者解释或依赖。文章所包含的任何内容均不作为法律建议或出于建立律师-客户关系的目的而提供。

Know Your Rights Under California Lemon Law


Buying a car is a huge financial investment for most people. Sometimes, the vehicle that you bought because it had all of the “bells and whistles” may also come with a few unexpected surprises, such safety issues or mechanical problems affecting its performance.


The California Lemon Law protects you when the manufacturer of your new or used vehicle either cannot fix it. In order to benefit from the lemon law, you need to know what rights it gives and the process to follow in order to enforce them. The best way to do this is by speaking to a lemon law attorney at Tung & Associates, APLC, who will go over the details of the claim with you and explain your rights and how to enforce them under the law.


The following introduces you to the California Lemon Law and answers some of the questions that you have about what it covers and how it is enforced. 


What is the California Lemon Law?


If you have a performance issue with a car, your first instinct should be to bring it to the dealer for repairs under the warranty issued by the vehicle’s manufacturer. Most of the repairs needed to get your vehicle working properly should be covered under the warranty that came with it. 


The problem addressed by the California Lemon Law is when your vehicle cannot be repaired despite the efforts of the manufacturer. The law allows for a “reasonable” number of repair attempts of a problem covered by the vehicle warranty issued by its manufacturer that does at least one of the following:


  • Substantially impairs use of the vehicle.

  • Substantially impairs the vehicle’s value.

  • Substantially affects the safe operation of the vehicle.


The lemon law does not apply to problems with a vehicle caused by its abuse by the owner. In other words, if you take your new sedan off-roading, you may not be able to make a claim under the lemon law.


What vehicles are covered by the lemon law?


The California Lemon Law applies to new and used vehicles that are bought or leased in the state and are covered under a warranty issued by the vehicle’s manufacturer. It includes vehicles purchased or leased for personal use as well as vehicles acquired for a business. 



Among the types of vehicles protected under the lemon law are the following: 


  • Cars

  • Trucks

  • SUVs

  • Motorcycles and ATVs

  • Boats and jet skis


Vehicles used in a business must have a gross weight that is less than 10,000 pounds, and the business cannot register more than five vehicles in California.


Active-duty members of the military who are stationed or living in California when they lease or purchase a vehicle may take advantage of the provisions of the lemon law.


Reasonable number of repair attempts


Before you can avail yourself of the protection of the lemon law, you must allow the manufacturer the opportunity to correct the problem. There is a rebuttable presumption your vehicle is a lemon if the problem occurred within 18 months or 18,000 miles from when you took delivery of the vehicle, you notified the manufacturer of the problem, and one of the following situations applies:


  • The manufacturer or dealer had the vehicle for repair on at least four occasions for the same problem and failed to remedy it.

  • The manufacturer or dealer had the vehicle for repair on at least two occasions without correcting a problem that could cause death or injury.

  • Your vehicle has been in for repairs and out of service for more than 30 days. The 30 days need not be consecutive.

 

If the rebuttable presumption applies to your vehicle, you have the option to receive a replacement vehicle or a refund of the cost of the vehicle less a mileage allowance. 


Recovery of a civil penalty 


California laws extend the protection afforded to consumers by allowing them to recover a civil penalty of up to two times the amount of a person’s actual damages when a manufacturer’s violation of the state lemon law is proven to be willful. You have the burden of proving willful conduct, so it is essential that you retain an experienced lemon law attorney. 


The same law allowing you to recover a civil penalty from a manufacturer who willfully violates the lemon law also permits you to recover the costs and expenses of the litigation. You also have the right to recover attorney’s fees as determined by the court if you are successful in the litigation.


Contact a lemon law attorney at Tung & Associates


Learn more about the California Lemon Law and whether you have the right to pursue a claim by speaking with an attorney at Tung & Associates, APLC. The attorney will review the strengths and weaknesses of the claim with you and answer any questions that you have about the process of recovering damages for a lemon law violation.



Disclaimer:


The information provided in this article is for general information purposes only. It is not offered as legal advice and should not be construed or relied upon as such by a reader. Nothing contained in it is intended as legal advice or presented for the purpose of establishing an attorney-client relationship. 


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