「大莊家賭場度假村」2022年再度榮獲AAA四項優質評級獎項
-- 包括兩個四鑽評級及兩項最佳表現獎 –
「大莊家賭場度假村」於2022年再度蟬聯兩個AAA評為四鑽級的獎項。為擁有1,100間豪華酒店客房的賭場度假村連續第21年獲此殊榮,亦是「大莊家」內的「Great Oak」牛排屋連續第11年獲此榮耀。若要獲此獎項,酒店及餐廳須符合極為嚴格的清潔度、舒適度及酒店管理標準,方可獲得資格參與AAA鑽石評級計劃,而更高等級的卓越表現可獲頒三鑽、四鑽及五鑽評級。
自2002年開業以來,「大莊家」每年均獲評為四鑽級酒店,亦是於河濱縣(Riverside County)目前僅有14座擁有AAA四鑽評級酒店其中之一。「Great Oak」牛排屋更是特曼庫拉地區唯一一間獲頒四鑽評級的餐廳,與內陸帝國地區的另外一間餐廳,及整個河濱縣其他五間餐廳共享此殊榮。
「大莊家賭場度假村」總經理Tjeerd Brink先生表示:「能夠獲取AAA評為四鑽級酒店,這告訴我們,客人十分滿意『大莊家』的優質及卓越服務。這樣的讚賞能確保我們的客人每次到訪均會獲得非凡禮遇,包括品味餐飲美食,悠閒體驗豪華酒店房間,以及貼心週到服務 。」
與此同時,「大莊家」還以卓越的客房管理及4.5英畝超大型豪華組合泳池「The Cove」獲得了AAA「最佳質檢獎」(Inspector’s Best Of award)。根據清潔度及各項設施條件,度假村在全部酒店中排名前25%。
「這是我在全城中最喜愛的泳池區。這裡配備有五個水療浴池、三個游泳池(包括一座帶池畔酒吧的『無邊泳池』)、水滑梯及池畔涼亭。」一位沒有公開姓名的AAA質檢員在談及度假村全新的4.5英畝豪華泳池組時這樣表示。
80多年以來,AAA的專業質檢員每年都會對整個北美超過59,000家酒店及餐廳進行全方位的調查檢驗,以確定每家酒店及餐廳的評級。該評級體系為三鑽到五鑽的等級系統。 據AAA評級員透露,在全部的30,000餘間參與評級的酒店中,僅有百分之4.8最終能夠在四鑽名單上榜上有名。而在全部29,000間有資格參與AAA評級的餐廳中,最終榮獲四鑽評級的更是少之又少,僅佔2.9個百分點。參評的營業場所均由專業質檢員親自評分,質檢員在未經通知的情況下抵達,並以普通客人的身分進行檢驗工作。
根據該機構長達39頁的評級指南手冊規定,為獲得AAA四鑽評級,酒店住宿須「精緻、時尚並具備高端的物理屬性,以及廣泛而周到的便利設施、高規格的酒店管理、貼心服務及對細節的注重。」而根據該機構所發佈的兩頁情況說明書,受評餐廳須具備「特色高雅美食,並在優質美膳的環境氣氛中提供良好的進餐服務。」
「大莊家賭場度假村」是全美最大規模的度假村及賭場之一。客人們可選擇入住1,100間豪華客房及套房中的一間,享受全新的豪華的綜合泳池,15間星級餐飲食府及酒吧,佔地面積達275,000平方呎的室內及戶外活動空間,寬敞的賭場大廳,以及巨星雲集的每週現場娛樂表演。此外還包括世界錦標賽級的「大莊家」Journey高爾夫球場及南加州其中一家最大規模一座獨立兩層高的豪華「大莊家」水療護理中心。
「大莊家賭場度假村」匯集精彩多姿的娛樂
「大莊家賭場度假村」為美國其中之一間最大規模及提供最尊貴的博彩娛樂/度假體驗。榮獲USA Today 讀者票選為「美國西岸最佳博彩娛樂場」。並自2002年起一直被AAA評為四鑽級酒店,無論是日間玩樂還是豪華住宿,「大莊家賭場度假村」總會帶給您無與倫比的悠閒度假環境,「大莊家」擁有逾5,400枱最熱門的角子老虎機,桌上娛樂,世界頂級娛樂節目,1,100間豪華酒店客房,星級餐飲食府,讓您煥發身心的水療護理,以及世界錦標賽級的Journey高爾夫球場。「大莊家賭場度假村」致力滿足客人及社區的需求,並與時俱進超越期許。魯瑟諾印第安人中的Pechanga族人擁有並經營「大莊家賭場度假村」。更多詳情,請致電免費專線(877) 711-2946,或瀏覽www.pechanga.com。點擊喜歡「大莊家賭場度假村」Facebook網頁( Facebook.com/Pechanga) ,以及Twitter@PechangaCasino。
PECHANGA RESORT CASINO RACKS UP FOUR MORE AAA AWARDS FOR 2022
-- Awards include two Four Diamond distinctions and two Best Of nods --
The hit parade keeps rolling for Pechanga Resort Casino as it adds two new AAA Four Diamond Awards for 2022. This is the 21st consecutive year the 1,100-room luxury resort/casino has been awarded this honor, and the 11th year for the resort’s signature restaurant, the Great Oak Steakhouse. Hotels and restaurants must meet stringent standards of cleanliness, comfort, and hospitality to be qualify to the AAA Diamond Program, with higher levels of excellence awarded with levels three, four, and five diamond distinctions.
The resort has earned Four Diamond status every year since its opening in 2002. Only 14 other resorts in Riverside County hold a AAA Four Diamond decoration. The Great Oak Steakhouse is the only restaurant in Temecula to receive a Four Diamond rating, sharing this distinction with only one other restaurant in the Inland Empire, five others in all of Riverside County.
“The AAA Four Diamond awards tell us that guests appreciate commitment to quality and excellence we exhibit at Pechanga,” said Tjeerd Brink, General Manager of Pechanga Resort Casino. “Accolades like these promise our guests a positive experience every time they visit – including our dining experiences, top-class rooms and suites, and our impeccable service.”
Pechanga Resort Casino was also awarded AAA’s Inspector’s Best Of award for housekeeping and for the massive, 4.5-acre pool complex, The Cove. The resort is ranked in the top 25-percent of all hotels based on cleanliness and conditions.
“This is my favorite pool area in town. It's equipped with five spas, three pools (including a zero-edge with swim-up bar), waterslides and cabanas,” stated an anonymous AAA inspector regarding the new four- and one-half acre pool complex.
For more than 80 years, AAA professional inspectors survey more than 59,000 hotels and restaurants throughout North America each year to determine the ratings of each. The scale is a three through five diamond rating system. AAA officials say only 4.8-percent of the 30,000 approved lodgings make the Four Diamond list. The number is smaller yet, 2.9-percent, for the 29,000 AAA approved restaurants. Establishments are graded in person by professional inspectors and arrive unannounced, presenting themselves as any other guest.
In order to achieve AAA Four Diamonds, the lodging establishment must be “refined, stylish with upscale physical attributes, extensive amenities and a high degree of hospitality, service and attention to detail,” according to the agency’s 39-page rating guidelines book. For restaurants must have a “distinctive fine dining, well-serviced amid upscale ambience,” according to the agency’s two-page fact sheet.
Pechanga Resort Casino is one of the largest resort and casino properties in the United States. Guests can enjoy one of 1,100 rooms and suites, a new pool complex, 15 restaurants and bars, 275,000 square feet of indoor and outdoor event space, expansive casino, and live entertainment every week. Also included is Journey at Pechanga, a premier championship golf course and Spa Pechanga, one of the largest two-story luxury spas in Southern California.
About Pechanga Resort & Casino
Pechanga Resort Casino offers one of the largest and most expansive resort/casino experiences anywhere in the United States. Voted the number one casino in the country by USA Today and rated a Four Diamond property by AAA since 2002, Pechanga Resort Casino provides an unparalleled getaway, whether for the day or for an extended luxury stay. Offering more than 5,400 of the hottest slots, table games, world-class entertainment, 1,100 hotel rooms, dining, spa and golf at Journey at Pechanga, Pechanga Resort Casino features a destination that meets and exceeds the needs of its guests and the community. Pechanga Resort Casino is owned and operated by the Pechanga Band of Luiseño Indians. For more information, call toll free (877) 711-2946 or visit www.Pechanga.com. Follow Pechanga Resort Casino on Facebook and on Twitter @PechangaCasino.
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